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Inside Sales Representative
Job Description

Position Purpose
- The primary objective of an Inside Sales Representative is to provide support to sales management by generating sales leads across EMEA region.
- An Inside Sales Representative is expected to engage in the daily proactive customer contact and sales efforts (via phone, email, conferences, presentations, trade shows and targeted mailings).
- An Inside Sales Representative is expected to support ISS in the overall marketing efforts to build brand awareness and product promotion for EMEA region.

Duties and Responsabilities
- Keep the leads database/ CRM information up to date through cold calls and emails to potential customers.
- Leverage technology tools to discover new or existent sales opportunities across EMEA region – with a focus on digital techniques and methodologies (tendering portals, website visitors, etc.).
- Collect the preliminary information for product quotation requests and bids in order to facilitate the quoting process for sales management.
- Take ownership for customer enquiries, product quotation requests and proposals, and work closely with sales management to convert quotations to orders.
- Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
- Conduct market research to find answers about customer requirements, habits and trends as well as monitoring competitor activity.
- Brainstorm and develop ideas for creative marketing campaigns
- Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
- Ensure tracking and reporting of various marketing and sales usage of tools.
- Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
- Liaise with external vendors to execute promotional events and campaigns

Education and Experience/Skills Requirements
- Keep the leads database/ CRM information up to date through cold calls and emails to potential customers.
- Leverage technology tools to discover new or existent sales opportunities across EMEA region – with a focus on digital techniques and methodologies (tendering portals, website visitors, etc.).
- Collect the preliminary information for product quotation requests and bids in order to facilitate the quoting process for sales management.
- Take ownership for customer enquiries, product quotation requests and proposals, and work closely with sales management to convert quotations to orders.
- Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
- Conduct market research to find answers about customer requirements, habits and trends as well as monitoring competitor activity.
- Brainstorm and develop ideas for creative marketing campaigns
- Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
- Ensure tracking and reporting of various marketing and sales usage of tools.
- Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
- Liaise with external vendors to execute promotional events and campaigns